By creating an account you agree to these terms and to our Privacy Policy.
Vipy is a conversational fitness and health journal. You describe or photograph what you do, and the service turns that into structured records and coaching. Coaching responses are generated by an AI system, not a human trainer, dietitian, or clinician.
The coaching, recommendations, and any nutrition or health estimates provided by this app are for informational purposes only and are not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before starting a new training or nutrition program, especially if you have an existing medical condition. If you experience a medical emergency, contact emergency services immediately — do not rely on this app.
Exercise carries an inherent risk of injury that exists independently of the quality of any advice given. Before starting or changing a training program, make sure you're medically fit to do so — if in doubt, ask a doctor. You are responsible for training within your own limits, using proper form and suitable equipment, and stopping immediately if you feel pain, dizziness, breathlessness, or any other discomfort. This section is a warning and a statement of your own responsibilities — it is not a waiver, and it does not exclude or limit any liability of ours that cannot lawfully be excluded or limited, including liability for intent or gross negligence and for death or personal injury.
You are responsible for keeping your credentials secure and for the accuracy of what you log. You must be at least 18 years old to use this service, and by creating an account you confirm that you are.
Don't use the service to upload unlawful content, attempt to disrupt or reverse-engineer it, or misuse the AI coach for purposes unrelated to your own fitness journal.
Some features require a paid plan, billed as described at signup. You can cancel at any time; access continues until the end of the current billing period.
If you're a consumer in the EU or EEA, you have the right to withdraw from this contract within 14 days, without giving any reason. The 14-day period runs from the day you create your account (for a paid plan, from the day you subscribe). This right applies whether or not you pay — a digital service supplied in exchange for your personal data is covered the same way as a paid one.
To withdraw, just tell us — an unambiguous statement is enough. Delete your account in the app, or email [email protected] with the words "I withdraw from the contract." Sending your statement before the 14 days end is sufficient. If you've paid us anything, we refund it within 14 days of receiving your withdrawal, using the same payment method, at no cost to you.
Vipy is available the moment you sign up. If you check the box asking us to start immediately, you expressly request that we begin supplying the service right away and acknowledge that you lose your right of withdrawal once the service has been fully supplied to you. If you don't check that box, we hold off supplying the service until the 14-day period ends. Losing the withdrawal right doesn't affect your right to delete your account and stop using Vipy at any time.
AI-generated coaching, training, and nutrition suggestions come from machine-learning systems and may contain errors, omissions, or misleading estimates — use your own judgment before acting on them. This does not reduce your statutory rights: we owe you a service that conforms to this contract, and your statutory rights regarding defective or non-conforming digital services remain fully available to you.
Our liability is unlimited: for damage arising from injury to life, body, or health; for damage caused by our intent or gross negligence; for defects we fraudulently concealed or for characteristics we expressly guaranteed; and under mandatory product-liability and consumer-protection law.
For simple (ordinary) negligence we are liable only where we breach an obligation whose fulfillment is essential to the proper performance of this contract and on whose observance you may reasonably rely (an "essential contractual obligation"), and in that case only for damage typically foreseeable for a contract of this kind. Liability for simple negligence is otherwise excluded.
Nothing in these terms excludes or limits any liability that cannot be excluded or limited under the law applicable to you as a consumer.
You may delete your account at any time. We may suspend or terminate accounts that violate these terms.
These terms are governed by the laws of Portugal. If you're a consumer habitually resident in another EU or EEA country, that choice of law does not override the mandatory consumer-protection rules of your country of habitual residence — those rules apply to you directly, in addition to Portuguese law, and Portuguese law applies only so far as it doesn't reduce the protection they give you (Rome I Regulation (EC) 593/2008, Art. 6).
As a consumer, you may bring proceedings against us either in the courts of your own country or in the courts of Portugal — the choice is yours. We may bring proceedings against you only in the courts of the country where you're domiciled (Brussels Ia Regulation (EU) 1215/2012, Arts. 17-19). Nothing here restricts your right to counterclaim in a court where a case is already pending.
We're not bound by adhesion to any consumer dispute-resolution entity. In the event of a consumer dispute, and in accordance with Article 18 of Portuguese Law No. 144/2015, the alternative dispute resolution entity competent for our registered office is:
Centro de Arbitragem de Conflitos de Consumo da Região Autónoma da Madeira (CACC RAM) Rua Direita, nº 27, 1º andar esquerdo, 9050-450 Funchal, Portugal Phone: +351 291 750 330 · Email: [email protected] · Website: madeira.gov.pt/cacc
Where a dispute falls outside that centre's territorial scope, the nationally competent supplementary entity is the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC), cniacc.pt. A full list of registered Portuguese ADR entities is on the Portal do Consumidor, consumidor.gov.pt. If you live in another EU country, you may also use an ADR entity registered there.
Naming these entities is an information duty; it doesn't remove your right to go to court, and we're not obliged to accept arbitration in a particular case unless the law requires it.
These terms, and the Privacy Policy they reference, exist in multiple language versions. Where versions conflict, the English version controls, except where mandatory consumer-protection law of your country of residence requires otherwise.